Here you will find answers to the questions our customers ask most often. Could not find an answer? Write to us at info@nordicliving.lt or call +370 681 31313.
We usually deliver within 2–14 working days from payment. The exact delivery time depends on the product, so we always show it on each product page. Some products are in stock at our warehouse and are shipped the fastest. Others are ordered from the manufacturer after you place your order, so their delivery takes longer. If you order several products with different delivery times, please go by the longest one. If delivery takes longer than stated, we will let you know by email.
Delivery within Lithuania is free for orders over 100 €. For smaller orders, the delivery price depends on the delivery method you choose and is calculated automatically in the cart. An additional fee applies to deliveries to the Curonian Spit.
At the moment we deliver within Lithuania only.
In Lithuania, couriers deliver on working days between 8:00 and 17:00. If you cannot receive the parcel at that time, please make sure someone else can accept it for you. Parcels delivered to parcel lockers can be collected at any time of day.
You can pay by online banking, by payment card or by regular bank transfer.
We start processing your order as soon as we receive your payment. We will let you know by email that your order has been received and is being processed.
Yes, you can return or exchange a product in good condition within 14 days of delivery. The product must be unused and in its original packaging, together with proof of purchase.
We refund the money within 14 days of receiving the returned product, using the same payment method you used. For products returned in good condition, the return shipping costs are paid by the buyer.
Please check the packaging when you receive the parcel. If it is damaged, do not accept the parcel and let us know the same day at info@nordicliving.lt.
Write to us at info@nordicliving.lt, describe the problem and attach photos. A statutory warranty applies to defective products.
We sell Scandinavian-style furniture, lighting, tableware and interior details from European brands: Bloomingville, Creative Collection, House Nordic, Dyberg Larsen, Trademark Living, Angel Cerda, Sass & Belle and others. You can get to know them on our Our brands page.
In rare cases, the stock level may differ from what is shown on the website. In that case we will contact you and offer to wait until the product is back in stock or refund your payment.
If you want to cancel your order, please write to us as soon as possible. If the order has already been shipped, a fee of 2.90 € applies.
Yes. We include a VAT invoice with the parcel. You can also buy as a company by entering your company details when placing the order.
We do our best to show the colours as accurately as possible, but shades may vary slightly depending on your screen settings. The pattern and colour intensity of hand-painted stoneware and ceramics may also vary slightly, which makes each piece unique.
It depends on the product. You will find information about dishwasher, microwave and oven use in each product description.
We do not wrap products in gift paper. If you are looking for a gift the recipient can choose themselves, try our gift voucher.
Free delivery in Lithuania over 100 €
14-day returns
Consultations Mon–Fri 9:00–18:00